Google Cloud Solutions Provider

Esna Technologies Office-LinX

Esna Technologies is a leading Unified Communications software developer recently awarded Gartner Groups 2012 Cool Vendor award. Ancoris can install Esna's Office-LinX to integrate your existing phone systems/PBX and your cloud-based email and business applications such as Google Apps and Salesforce.com. It unifies and simplifies communication between office and a mobile/distributed workforce.

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This helps businesses to:

The result is greater productivity, anywhere access and streamlined process with no heavy footprint. Now organizations can take advantage of cloud computing environments without running the risk of losing any communication functionality that they would have from traditional infrastructure and solutions.

esnaucarchitecture

 

Key Features

  • Receive and respond to any message (e-mail, voice and fax) on any device, any time leveraging rich, unified messaging
  • Integrate enterprise communications infrastructure such as phone system with cloud and SaaS-based business applications such as Google Apps and Salesforce
  • Find me, follow me, single-number reach applications
  • Smartphone device integration to corporate phone system
  • FMC (Fixed-to-Mobile convergence) support for mobile devices, softphones, deskphones and smart devices
  • Speech recognition with auto attendant and contact dialing
  • Text-to-speech for reading back e-mail over the phone
  • Robust desktop and mobile capabilities that include instant messaging, presence, call control, fax, and click-to-dial in any desktop or cloud/web-based business application
  • Rich federated presence across mobile/fixed line devices, and multiple business applications including Google Talk, Skype, Salesforce.com and Microsoft OCS
  • High availability and active redundancy leverages VMware vSphere to ensure scalable and always available UC services

Compatability

Compatibility with existing phone and email systems

Office-LinX 8.5 is interoperable with all major voice, mobile and PBX systems;

  • Seamlessly integrates with on-premise and cloud-based business applications such as Google Apps, VMware Zimbra®, Salesforce.com and Microsoft® Office 365
  • Provides untethered live communications to any type of smartphone or tablet including Google Android, Apple iOS, Windows Mobile 7, RIM Blackberry and Symbian operating systems.
  • Supports PBX (both VoIP/SIP and TDM) from

Editions

 

Editions

 

Unified Communications Comparison
ConfigurationsSmall Business EditionStandard EditionEnterprise EditionUC for Google Apps
Auto Attendant y y y y
Voice Mail y y y y
Basic UM y y y y
CTI Services y y y y
Text-to-Speech y optional y y
UC Mobility y optional y y
IMAP TSE y optional y y
ASR optional optional y y
Voice Mail Networking optional y
Multilngual Companies optional optional y
ASR Languages optional optional optional y
Additional Language Licenses optional optional optional y
Softfax Fax Mail optional optional optional y
Outbound Fax optional optional optional y
Speech-to-Text optional optional optional y

Specifications

Esnatech Office-LinX is a server application which can be installed on either Windows Server or as a Virtual Machine on VMWare VSphere.

Software Specifications
SpecificationsSmall Business EditionStandard EditionEnterprise EditionUC for Google Apps
Ports 4-16 8-32 4-800 unlimited
Users 25 UC (75 basic included) 25 UC (5,000 basic included-no UM or synchronization 20,000 25 (per user model)
Max. Mailboxes 1,000 5,000 30,000* 30,000*
Hours of Storage 10MB equals 1hr of voice storage
PBX Integration Inband/SMDI/Digital Set Emulation Inband/SMDI/Digital Set Emulation Inband/SMDI/Digital Set Emulation/T1/E1/ISDN Inband/SMDI/Digital Set Emulation/T1/E1/ISDN
IP Integration SIP/SIP CSTA/TAPI SIP/SIP CSTA/TAPI SIP/SIP CSTA/TAPI SIP/SIP CSTA/TAPI
CSTA Support** optional optional optional PBX dependant
Multilingual Support*** 1 language included 1 language included 1 language included 3 languages included
Email Support SMTP/POP 3/IMAP SMTP/POP 3/IMAP SMTP/POP 3/IMAP SMTP/POP 3/IMAP
Fax 1 soft fax port included 1 soft fax port included 1 soft fax port included Enabled for all users
System Requirements
Operating System Microsoft Windows® XP, 7, Professional, 2003/2008 Server Microsoft Windows® XP, 7, Professional, 2003/2008 Server Microsoft Windows® XP, 7, Professional, 2003/2008 Server Microsoft Windows® XP, 7, Professional, 2003/2008 Server
Min. RAM 3GB 4GB 4GB 4GB
Hard Drive Min. 40GB 40GB 40GB 40GB
Virtualization Support VMware Vsphere 4.x VMware Vsphere 4.x VMware Vsphere 4.x VMware Vsphere 4.x

*more than 30,000 contact Ancoris, **PBX dependant, ***Supports up to 9 languages

Options

Optional Add-ons
Add-onsSmall Business EditionStandard EditionEnterprise EditionUC for Google Apps
Property Management Software (PMS) optional optional optional optional
AMIS Integration optional optional
IVR Services optional optional optional optional
High Availability optional optional
WAP Services optional
VPIM Networking optional optional optional
ActiveX optional optional optional
SMS optional

 

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