Esna Technologies is a leading Unified Communications software developer recently awarded Gartner Groups 2012 Cool Vendor award. Ancoris can install Esna's Office-LinX to integrate your existing phone systems/PBX and your cloud-based email and business applications such as Google Apps and Salesforce.com. It unifies and simplifies communication between office and a mobile/distributed workforce.
This helps businesses to:
- Leverage current investments in existing enterprise voice/phone systems with powerful add-on features
- Consolidate voice, email, fax and messaging applications across distributed and global workforces. Improving productivity by providing:
- Reduces mobile phone and communication costs and support for (BYOD) initiative by integrating mobile devices with your existing enterprise phone system (Android, Apple iOS and Blackberry)
- Improved customer responsiveness and service by reducing missed calls and email to speech for mobile users
- Integrate business web applications with phone system
The result is greater productivity, anywhere access and streamlined process with no heavy footprint. Now organizations can take advantage of cloud computing environments without running the risk of losing any communication functionality that they would have from traditional infrastructure and solutions.
Key Features
- Receive and respond to any message (e-mail, voice and fax) on any device, any time leveraging rich, unified messaging
- Integrate enterprise communications infrastructure such as phone system with cloud and SaaS-based business applications such as Google Apps and Salesforce
- Find me, follow me, single-number reach applications
- Smartphone device integration to corporate phone system
- FMC (Fixed-to-Mobile convergence) support for mobile devices, softphones, deskphones and smart devices
- Speech recognition with auto attendant and contact dialing
- Text-to-speech for reading back e-mail over the phone
- Robust desktop and mobile capabilities that include instant messaging, presence, call control, fax, and click-to-dial in any desktop or cloud/web-based business application
- Rich federated presence across mobile/fixed line devices, and multiple business applications including Google Talk, Skype, Salesforce.com and Microsoft OCS
- High availability and active redundancy leverages VMware vSphere to ensure scalable and always available UC services
Compatability
Compatibility with existing phone and email systems
Office-LinX 8.5 is interoperable with all major voice, mobile and PBX systems;
- Seamlessly integrates with on-premise and cloud-based business applications such as Google Apps, VMware Zimbra®, Salesforce.com and Microsoft® Office 365
- Provides untethered live communications to any type of smartphone or tablet including Google Android, Apple iOS, Windows Mobile 7, RIM Blackberry and Symbian operating systems.
- Supports PBX (both VoIP/SIP and TDM) from
Editions
Editions
| Configurations | Small Business Edition | Standard Edition | Enterprise Edition | UC for Google Apps |
|---|---|---|---|---|
| Auto Attendant | y | y | y | y |
| Voice Mail | y | y | y | y |
| Basic UM | y | y | y | y |
| CTI Services | y | y | y | y |
| Text-to-Speech | y | optional | y | y |
| UC Mobility | y | optional | y | y |
| IMAP TSE | y | optional | y | y |
| ASR | optional | optional | y | y |
| Voice Mail Networking | optional | y | ||
| Multilngual Companies | optional | optional | y | |
| ASR Languages | optional | optional | optional | y |
| Additional Language Licenses | optional | optional | optional | y |
| Softfax Fax Mail | optional | optional | optional | y |
| Outbound Fax | optional | optional | optional | y |
| Speech-to-Text | optional | optional | optional | y |
Specifications
Esnatech Office-LinX is a server application which can be installed on either Windows Server or as a Virtual Machine on VMWare VSphere.
| Specifications | Small Business Edition | Standard Edition | Enterprise Edition | UC for Google Apps |
|---|---|---|---|---|
| Ports | 4-16 | 8-32 | 4-800 | unlimited |
| Users | 25 UC (75 basic included) | 25 UC (5,000 basic included-no UM or synchronization | 20,000 | 25 (per user model) |
| Max. Mailboxes | 1,000 | 5,000 | 30,000* | 30,000* |
| Hours of Storage | 10MB equals 1hr of voice storage | |||
| PBX Integration | Inband/SMDI/Digital Set Emulation | Inband/SMDI/Digital Set Emulation | Inband/SMDI/Digital Set Emulation/T1/E1/ISDN | Inband/SMDI/Digital Set Emulation/T1/E1/ISDN |
| IP Integration | SIP/SIP CSTA/TAPI | SIP/SIP CSTA/TAPI | SIP/SIP CSTA/TAPI | SIP/SIP CSTA/TAPI |
| CSTA Support** | optional | optional | optional | PBX dependant |
| Multilingual Support*** | 1 language included | 1 language included | 1 language included | 3 languages included |
| Email Support | SMTP/POP 3/IMAP | SMTP/POP 3/IMAP | SMTP/POP 3/IMAP | SMTP/POP 3/IMAP |
| Fax | 1 soft fax port included | 1 soft fax port included | 1 soft fax port included | Enabled for all users |
| System Requirements | ||||
| Operating System | Microsoft Windows® XP, 7, Professional, 2003/2008 Server | Microsoft Windows® XP, 7, Professional, 2003/2008 Server | Microsoft Windows® XP, 7, Professional, 2003/2008 Server | Microsoft Windows® XP, 7, Professional, 2003/2008 Server |
| Min. RAM | 3GB | 4GB | 4GB | 4GB |
| Hard Drive Min. | 40GB | 40GB | 40GB | 40GB |
| Virtualization Support | VMware Vsphere 4.x | VMware Vsphere 4.x | VMware Vsphere 4.x | VMware Vsphere 4.x |
*more than 30,000 contact Ancoris, **PBX dependant, ***Supports up to 9 languages
Options
| Add-ons | Small Business Edition | Standard Edition | Enterprise Edition | UC for Google Apps |
|---|---|---|---|---|
| Property Management Software (PMS) | optional | optional | optional | optional |
| AMIS Integration | optional | optional | ||
| IVR Services | optional | optional | optional | optional |
| High Availability | optional | optional | ||
| WAP Services | optional | |||
| VPIM Networking | optional | optional | optional | |
| ActiveX | optional | optional | optional | |
| SMS | optional |
